Refund & Return Policy – Kemo IPTV

At Kemo IPTV, customer satisfaction and trust are at the heart of everything we do. We stand behind the quality of our service and want you to enjoy our IPTV without worry. That’s why we offer a 30-Day Money-Back Guarantee on all new subscriptions.

30-Day Money-Back Guarantee

If you’re not satisfied with our service for any reason, you may request a full refund within 30 days of purchase – no hassle, no questions asked.

Refund Conditions:

  • The request must be made within 30 days of the original purchase date.

  • Only the first purchase of a new subscription is eligible (renewals or repeat purchases are excluded).

  • If the service has been misused or our Terms & Conditions have been violated, we reserve the right to deny the refund.

How to Request a Refund

You can request a refund by contacting our support team through one of the following channels:

📧 Email: [email protected]
📞 Phone/WhatsApp: +44 7308167822
📩 Contact Form available on our website

Please include your order number and reason for the refund in your request. We aim to process all refund requests within 3 business days.

Refund Method

Once approved, your refund will be issued via the original payment method. Processing times may vary depending on your bank or payment provider, but typically funds will appear within a few business days.


Contact Information

📍 Address: 400 Calle Bonita, Santa Fe, NM 87505, USA
🌐 Website: https://kemoip-tv.us
📧 Email: [email protected]
📞 Phone: +44 7308167822